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Frequently asked questions
Straight answers to common questions.
Is the website really free?
Yes. There is zero upfront cost, no design fee, and no hosting fee for your website on yourbusiness.winlerr.vip. It is our way of giving your business a solid digital foundation before discussing optional automation tools.
Do I need a website before I can get a system?
Yes. We require your website to be live first so your business has an official presence to capture customer details and anchor your automation. If you already have an existing website, our team will confirm during onboarding how we can connect.
How long does the website take?
Your website goes live in days, not weeks. The exact turnaround depends on how quickly you provide your business details, list of services, and photos.
Can I change my website after it goes live?
Yes. You can request updates to your services, operating hours, contact numbers, or photos whenever your business changes. Simply send your requested edits to our team on WhatsApp.
Do I need a business email or domain?
No. You do not need a custom domain or business email to get started. Your website runs on your dedicated yourbusiness.winlerr.vip address, and all customer messages route directly to your active WhatsApp number.
How do the AI systems handle my customers?
The AI systems respond directly to your customer enquiries in natural, professional language. They answer frequent questions, provide service details, take booking information, and pass complex enquiries directly to you.
What if the AI doesn't know an answer?
If a customer asks a question outside its knowledge or requests custom terms, the AI politely explains that it will check with the business owner and immediately routes the conversation to you.
Can I cancel a system later?
Yes. Our systems are delivered as tailored packages without long lock-in contracts. If your operational needs change, you can pause or cancel a system by notifying our team.
Do you work with businesses outside Lusaka?
Yes. We support businesses throughout Zambia. Because our onboarding, setup, and support happen digitally over WhatsApp and phone, your location in Zambia does not limit our service.
How do I get started?
To get started, visit winlerr.vip/get-started and submit your business details. Our team will review your submission and contact you on WhatsApp to begin creating your website.